After reseting quest 2 several times its black screen, wont stay connested ro internet. No number to call for support and I cant even use it to find serial number. Any ideas how to contact support through email or phone? No numbers in meta app. Also says no device connected to my account
Thanks for reaching out. We'd be more than happy to help you with the issues that you're experiencing with your Quest 2.
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Merci d'avoir posté sur notre forum. Nous pouvons voir que vous rencontrez des problèmes avec votre appareil qui ne reconnaît pas votre compte, nous serons heureux d'examiner cela ! Tout d’abord, nous vous recommandons fortement de supprimer votre message car il contient des informations personnelles et se trouve actuellement dans un forum public visible par tous.
Deuxièmement, cela vous dérangerait-il de nous envoyer un DM afin que nous puissions recueillir quelques informations et découvrir les solutions que nous pouvons vous proposer ! Pour envoyer un DM, veuillez sélectionner notre nom pour accéder à notre page de profil. Ensuite, cliquez sur « Envoyer un message » pour nous envoyer un message privé ! N'oubliez pas que vous devez d'abord être connecté à la communauté pour nous envoyer un message privé.
Hâte d'avoir de vos nouvelles!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thanks for getting back to us. This post was in regards to another user looking for some support in French but seems to have changed it, if you're still needing some help with your issue please send us another DM and we'll be happy to continue lending you a hand!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thank you for that! It shouldn't be long until the team gets back in touch with you by private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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