It seems that many people that have bought the Nvidia GeForce RTX 4070 GPU (to run the Meta Quest 3 VR headset) are having compatibility problems with the PC Oculus Software app. The Oculus software says that it "doesn't meet minimum requirements" when in fact it exceeds minimum requirements. I've been working with meta support team since January 3rd and still haven't resolved the problem. They have been helpful but it seems that we keep going around in a circle trying the same things over and over again, much like a dog chasing it's tail. Some of the useful Meta support items that they had me do are:
- updated the drivers on: a new Asus Intel I9 CPU gaming motherboard, the BIOS, the RTX 4070 GPU - the Oculus app has been updated in beta mode (seems to be important) - Forced the PC Oculus Software app to the "Preferred Graphics Processor" to the High-performance Nvidia 4070 Processor { Settings >System>Display>Graphics add the OcuclusClient.exe file, click Options box & select High Performance GPU: NVIDIA GeForce RTX 40470, click save } - determined that most USB 3.0 link cables sold are in fact USB 2.0 cable. Meta Link requires a minimum USB 3.0 cable connection, so unless the description says it is a 3.0 or 3.2 cable assume it is a 2.0 cable. I purchased a USB 3.2 cable for Quest 3 VR from a local high end computer store for $34.00 and it now works without the Oculus warning "USB 2" message. Meta's cable is $110.00. (PC must have USB 3.2 ports for the cable)
So, the problem has not yet been resolved. I think the Oculus app is using the RTX 4070 GPU. Is it using it at it's full potential or has it been downgraded? No one knows.
Hey there @xblackdog! We are aware of the complications that can arise with new graphics, and we are determined to get you back to the VR experience you love. We really want to help you find a solution, so let's rule out a few things. What troubleshooting steps have you taken in this process? Also, if you go here, you can see if there are any new updates with Nvidia that may help get you back to VR!
We are committed to investigating this further with you!!
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4070 super here. Sometimes it works, sometimes it doesn't. As of today it still doesn't work. Nvidia drivers up to day. Oculus headset up to set. Oculus app up to date? That's enough troubleshooting.
No kidding. They keep thinking that if we keep updating Windows, GPU and motherboard drivers that somehow there will be a miraculous cure. BTW, I updated all 3 today (Windows 11, Asus Intel I9 CPU gaming motherboard, Nvidia RTX 4070 GPU), surprise, no difference.
Same thing here XPS with RTX4070, had this problem for sometime now tried updating graphic drivers (Driver version 552.12) and oculus Link app (version 64.0.0.489.367) but still having the annoying message that Meta Quest isn t compatible with this system's hardware... it should take meta a day to fix this compatibility issues not months ...
Hey there, @elyespgs! We understand you were encountering an issue with the banner showing the PC does not meet the specs. We certainly understand wanting to be able to game with no concerns about the PC being compatible. If you encounter the error but experience no issues, the card is compatible. There is another post that has more details regarding this error here. We see you have done some of the steps for this by updating drivers, and we would also recommend going through and disabling Air Link in the settings on the headset.
If you encounter any issues while gaming, please let us know what is being encountered along with which headset so we can investigate further. Thank you for your time, and have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello there! We are just checking in regarding the banner that was showing for PCVR. If you should still need assistance, please let us know and we will assist to get you back to gaming. Have a great day!
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