Nvidia GeForce RTX 4070 GPU not compatible with Oculus Software

[Tomd289]

It seems that many people that have bought the Nvidia GeForce RTX 4070 GPU  (to run the Meta Quest 3 VR headset) are having compatibility problems with the PC Oculus Software app. The Oculus software says that it "doesn't meet minimum requirements" when in fact it exceeds minimum requirements. I've been working with meta support team since January 3rd and still haven't resolved the problem. They have been helpful but it seems that we keep going around in a circle trying the same things over and over again, much like a dog chasing it's tail. Some of the useful Meta support items that they had me do are:

- updated the drivers on: a new Asus Intel I9 CPU gaming motherboard, the BIOS, the RTX 4070 GPU
- the Oculus app has been updated in beta mode (seems to be important)
- Forced the PC Oculus Software app to the "Preferred Graphics Processor" to the High-performance Nvidia 4070 Processor { Settings >System>Display>Graphics  add the OcuclusClient.exe file,  click Options box & select High Performance GPU: NVIDIA GeForce RTX 40470, click save }
- determined that most USB 3.0 link cables sold are in fact USB 2.0 cable. Meta Link requires a minimum USB 3.0 cable connection, so unless the description says it is a 3.0 or 3.2 cable assume it is a 2.0 cable. I purchased a USB 3.2 cable for Quest 3 VR from a local high end computer store for $34.00 and it now works without the Oculus warning "USB 2" message. Meta's cable is $110.00.  (PC must have USB 3.2 ports for the cable)

So, the problem has not yet been resolved. I think the Oculus app is using the RTX 4070 GPU. Is it using it at it's full potential or has it been downgraded? No one knows.

[ric.bower]

I am in exactly the same boat

[rudydevolder]

Thank you so much Ric. I almost throw away hard earned money. I think I will wait and see what the upcoming 5000 series going to have support. VR is gaining more and more popularity, so maybe there are thechnical limitations in the current Nvidia chipset that are going to be solved in the new chipset.

[cher.283010]

I'm confused.  So you're saying that the Q3 does work with the RTX4070?  I have the super TI version and it works with my old Rift 2, but I have gotten that same message wrt compatibility.  It screams compared to my old GPU which didn't have the error.

[MetaQuestSupport]

Hi there @cher.283010, thank you for your post. We would just like to confirm that the NVIDIA GeForce RTX 40-series of graphics cards are compatible for using our headsets for PCVR. More details on the requirements can be found by clicking here.

[ric.bower]

Just not true I am afraid. I have a Samsung Galaxybook 4 Ultra with a 4070, i9 and 32GB ram. I have been back and forwards with support for months. Round and round and still no joy. 

[cher.283010]

I (and others) have the 4070 and it works fine.  So, "not true" isn't quite accurate.  Laptop/notebook versions of any GPU has limitations not experienced on the desktop versions.  There are a number of possible causes why you're having problems on a notebook that have nothing to do with the GPU.

[HashandHeadies]

I’m starting to think it’s just because I don’t have an Ethernet cable set up to my pc lol might be a reason for a lot of these other people too who knows 

[Mr.Abarth]

I have the same problem. It's still not resolved. 

I can't understand that you don't just make a software patch where we can bypass the check on the GPU. I'm sure it will run smoothly, but now the software doesn't let us even try.... This seems an easy fix for me...

[cher.283010]

FWIW, I also experienced the incompatibility message when I first installed the software on my system.  Ignoring it was an option at that time.  But, I can assure you I am no longer seeing this message at all.  I wish I could tell you what's changed.  I'm running Win11 on a 12th gen i7 desktop, with the rtx 4070 ti super.  I'm sorry I can't be more help, but there is hope.  It does work with the TI Super edition.  I wouldn't think that would make much difference with the error though.

[Mr.Abarth]

Thanks for your reply. Ik running de 4070 on a DELL XPS laptop. While this is a high end laptop, de GPU is not the same as in your desktop. 

The funny thing is, everything is running smoothly on my older Alienware laptop with a 3080 GPU. No incompatibility message at all.

I just don´t understand why they don´t release a software patch in which you can decide to ignore the message,..