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OCCULUS LINK - Menu disappearance

Ahuri974
Level 2

- The computer does not detect the headset
- I plug and unplug the USB-C at the computer [When I plug and unplug at the headset it does not work].
- Normally what happens is that there is a message that asks if I want to activate Occulus Link, and then I can start to play.


- But sometimes nothing happens. Everything disappears, there is no more menu, only the welcoming room, then I am stuck.

 

What can I do ?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @Ahuri974! That's quite the issue you're having in regards to using Oculus Link, so we'd love to help! 

 

In order to gain some further insight, could you please answer the following:

 

 

Once we have these answers we can take a look at some possibilities!