01-25-2022 09:04 AM
I have received the discount code OCULUS30 by e-mail.
I want to buy a game. The discount code works at checkout. When confirming the payment by the bank, the amount is without a discount. The discount code is valid for a few more days. Even the product card says that I can use it. Game is Population One isn not in sale and i m not uaing store credit.
I didnt find any solution for this on your side.
Thank you for help .
01-25-2022 09:39 AM
I tried both PC app and also Android app.
01-25-2022 11:29 AM
Hey MixoSK! We'd love to help get this issue resolved for you. Please send us a private message with the following information so we can look into this for you:
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01-25-2022 08:10 PM
I have received this problem too, I have no idea why though
01-26-2022 09:39 AM
I read lot of people have this issue but i didn`t find any solution online.
04-16-2022 03:20 AM
Same problem:
04-20-2022 12:21 PM
Same problem for me as well.
04-20-2022 12:49 PM
Hey there! We'd love to help get this issue resolved for you. Please send us a private message with the following information so we can look into this for you:
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