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OVRLibrarian.exe exited with code 104 (failure)

ShaneC
Honored Guest
I can't install the new Oculus software to go with my release Rift that just arrived. I get the "Sorry we encountered an error during installation."

Having to download this entire 800 meg file ever time is not good. Not being able to set the install directory also not good.

I read some of the other threads with install issues.  I use Norton 360, which manages the windows firewall. I tried disabling it, but i still get this error.  

Any fixes for this yet? 

Here is what the log says... what does code 104 mean?

[Debug] [3/31/2016 12:27:21 AM] Installing 'Visual C++ 2013' redistributable.
[Debug] [3/31/2016 12:27:30 AM] Process C:\Users\Shane\AppData\Local\Temp\OculusSetup-13209861-a091-40e5-a9ad-d35dc42b6c2e\visual-cpp-2013.exe exited with code 0 (success).
[Debug] [3/31/2016 12:27:30 AM] Installing 'Visual C++ 2013 x86' redistributable.
[Debug] [3/31/2016 12:27:52 AM] Process C:\Users\Shane\AppData\Local\Temp\OculusSetup-13209861-a091-40e5-a9ad-d35dc42b6c2e\visual-cpp-2013-x86.exe exited with code 0 (success).
[Debug] [3/31/2016 12:27:52 AM] Installing 'Visual C++ 2015' redistributable.
[Debug] [3/31/2016 12:28:13 AM] Process C:\Users\Shane\AppData\Local\Temp\OculusSetup-13209861-a091-40e5-a9ad-d35dc42b6c2e\visual-cpp-2015.exe exited with code 0 (success).
[Debug] [3/31/2016 12:28:13 AM] Install 'Install necessary redistributables.' succeeded.
[Debug] [3/31/2016 12:28:13 AM] Total files inside Oculus directory: 0 files
[Debug] [3/31/2016 12:28:13 AM] Initial RmGetResut: 0, number: 0, reason 0
[Debug] [3/31/2016 12:28:13 AM] Install 'Set up C:\Program Files (x86)\Oculus and OVRLibrarian.' succeeded.
[Debug] [3/31/2016 12:28:13 AM] Installing oculus-runtime.
[Debug] [3/31/2016 12:28:14 AM] Process C:\Program Files (x86)\Oculus\Support\oculus-librarian\OVRLibrarian.exe exited with code 104 (failure).
[Debug] [3/31/2016 12:28:14 AM] Install 'Install all downloaded packages.' failed.
[Warning] [3/31/2016 12:28:14 AM] Rolling back installation.
[Debug] [3/31/2016 12:28:14 AM] Uninstall 'Install all downloaded packages.' succeeded.
[Debug] [3/31/2016 12:28:14 AM] Total files inside Oculus directory: 4 files
[Debug] [3/31/2016 12:28:14 AM] Initial RmGetResut: 0, number: 0, reason 0
[Debug] [3/31/2016 12:28:14 AM] Uninstall 'Set up C:\Program Files (x86)\Oculus and OVRLibrarian.' succeeded.
[Debug] [3/31/2016 12:28:14 AM] Uninstall 'Install necessary redistributables.' succeeded.

Thanks!
27 REPLIES 27

denis
Explorer
Please can someone of oculus support explain what does code 104 mean? My oculus is still waiting in my box!

denis
Explorer
solved installing .net 4.6.1 . Please report framework 4.6.1 as a requirement

LBardos
Honored Guest
woohoo! installing .net 4.6.1 worked for me too! thanks denis 🙂

budwheizzah
Explorer
I'm stunned this is still not fixed.

cfloutier
Honored Guest
...

cfloutier
Honored Guest
Not better for me. I'm really fed up about this setup. I don't understand why it is not fixed so many time

Tsarenok
Honored Guest
He does not want to install the driver.
Installing oculus-runtime.
[Error] [11.09.2016 7:55:49] Librarian exited code 104
[Debug] [11.09.2016 7:55:49] Install 'Dawn.Setup.InstallPackagesStep' failed.

cybereality
Grand Champion
I think you have to install these Windows Updates KB2670838 and KB3033929
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