I recently bought a cable so I could use the Oculus Link. Whenever I try to use it, my computer recognizes the Quest and the Quest recognizes my computer, but in the actual Oculus app, it still says I'm needing a USB 3 connection. If I unplug it there,s two error messages, one says "No USB 3 connection" and the other "USB 3 connection required" with a help button next to it that doesn't actually help me. When I plug it in it stops saying "No USB 3 connection" but the second message is still there. If someone could help me that would be appreciated.
It sounds like the USB port on your PC isn't USB 3.0. If you have other USB ports, try them.
If that doesn't work, do a google search for a USB 3 driver, download it from Microsoft and install it.
If that doesn't work, which it should, you'll need to submit a support ticket.
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