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Oculas tracking lost controllers vibrating

sloth.boy.allen
Honored Guest

My oculas quest 2 controllers keep on vibrating and flashing and my headset was originally stick at the “tracking lost” screen and wont let me go anywhere and then i factory reset it now i turn it on and it goes black I've tried everything

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, and thanks for reaching out! We'd like to do our best to make sure your VR gaming experience is running as smooth as possible, so we wanted to jump in to help out! For a bit of clarification, could you please let us know, what color is the LED light on your headset when it is plugged in to charge? Also, when factory resetting your headset, was this done through the Meta Quest mobile app or from the physical headset itself? Lastly, have you tried changing your play environment at all? Let us know and we can continue from there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Knock-knock! Just passing by to see if you were able to get this solved? if not, don't hesitate in reaching back out to get you back on track!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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