12-04-2022 11:45 AM
Every time i link my ocules quest 2 to my computer, the (Ocules Virtual Audio Device) never pops up
12-04-2022 02:38 PM
Hello, @Bailedx. We hate to hear about your airlink issues, and we will do all in our power to get you back online.
When not having audio while using Air Link we should first try to:
To guarantee proper connectivity to the quest device, if you are linked through a router, it is advised that you keep your device connected to a 5g network.
Lastly, you could check any updates that include drivers, or windows.
If these don't help with your issue feel free to reach back out to us.
12-04-2022 03:42 PM
Thank you, but I've already done that and it hasn't worked yet.
12-05-2022 10:41 AM
Hello, @Bailedx We require information regarding some data on your computer, and because this information is delicate, we would advise that you contact our chat and email support. you could contact us through our website here. We appreciate you contacting us, and we want to be able to do everything we can to get you back up and running.