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Oculus 1 controllers

Jarradsdad1
Honored Guest

Does Mata replace broken controllers?

3 REPLIES 3

user_901925786032222
Expert Consultant

You are extremely unlikely to get replacement controllers out of meta, unless you have an extremely long warranty.

MetaQuestSupport
Community Manager
Community Manager

Hello @Jarradsdad1! We know how hard it is gaming without working controllers, and we'd love to look into potential warranty options for you. With that being said, we'd like to invite you to send us a PM to look into this together! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @Jarradsdad1! We haven't heard back from you yet and wanted to make sure you were able to get your issue with your controllers looked at. Just go to our profile page by clicking on our name, or just click here. Then, just click "Send a Message" and we'll get a message shortly! Please remember, you must be signed into the community first to send us a private message.

 

Hope to hear back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!