05-16-2021 07:37 PM
I have a very annoying problems. I was able to connect the cable from my quest 2 to the pc and I would hear the connection sound from my pc as well. That I know it is connected. In the vr, the messages, "allow to access to data" and I click deny as directed from oculus in order to use the app in the pc. So when I did it, the vr would go black for about a sec and send me back to the home screen and a disconnect and reconnect sound play from my pc play. And then the vr give me a notification saying, "Link app has stop working". I have even go out and buy 2 more quest to see if this was a defective or not. I even spend the whole day with the oculus chat support trying ALL the possible troubleshooting solutions and sending my PC log. And guess what? They don't know why this happen. I can not believe how much I spend for something small like this can be fix. So many other people having the same problem. I know it isn't my computer because it is pretty good for vr and gaming.
My pc spec;
Cyberpowerpc Gamer Supreme
- AMD Ryzen 7 3700X
- 64GB of RAM Memory
- AMD Radeon RX 5700 XT
- 7TB SSD
4× USB port
1× 3.0 USB port
1× 3.2 USB-C port
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I am very annoy as I do not want to return it because I already bought a few game from them. But when people ask me if I would recommend this to them. I will just tell them my problem I had with it and won't be happy to recommend it to anyone.
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Please note:
-All software on the pc and Quest 2 are up to date.
-What I test the cable, it can't even start the test but able to detect the connection.
-The air link option was off.
-I am using a AMD Radeon gaming software(I haven't look much in this yet, not good enough to do it by myself)
-Done all the factory reset on the Quest.
-Disable the auto pc put USB to sleep in device manager.
Any tip or advice is appreciated.
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