cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus ADB drivers wont install

metaquestpc
Honored Guest

I'm doing everything correctly, unzipping the file, right clicking and installing the android_winusb.inf. Then in device manager, Oculus ADB interface has a code 10 error: "This unit can't start". I've tried to uninstall and reinstall the drivers several times but this error never goes away.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @metaquestpc! Thank you for reaching out to us today in regards to this issue. We're sorry this issue is ongoing for you and we would love to get this resolved for you. In order to do so, we have some troubleshooting steps for you to try and resolve this Oculus software issue. The driver will need to be uninstalled and a clean driver installed.

  1. Disconnect the Link/Rift S/Rift cable from the computer
     
  2. Uninstall the graphics driver. This should be done through the control panel, as uninstalling a driver through the device manager may not remove all files or applications associated with that driver (see the Microsoft KB article). 
    1. In the search box on the taskbar, type Control Panel and select it from the results.
    2. Select Programs > Programs and Features.
    3. Scroll down the programs list to locate the graphics driver.
    4. When located, right-click on it and select Uninstall or Uninstall/Change.
    5. Follow the directions on the screen.
       
  3. Restart the computer. Without a graphics driver installed, Windows will default to a standard VGA driver, and the display resolution will likely be lower than what it was previously. This is normal.
     
  4. Download the latest driver for your graphics card from the manufacturer's website
    • Nvidia: Download the latest drivers from the GeForce website directly at Nvidia Drivers
    • AMD: Download the latest drivers from the AMD website directly at AMD Drivers.
       
  5. Restart the computer again.

     
  6. Reconnect the Link/Rift S/Rift cable and test to see if the problem has been resolved.

We've seen these steps help people out in the past with the same issue you're having. However, if you're still having trouble after trying those steps, please don't hesitate to reach back out and let us know. Looking forward to hearing from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @metaquestpc! We just wanted to follow up with you on the issues you were having Oculus software . Were you still experiencing these issues? Hope to talk to you soon! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?