09-10-202412:32 PM - last edited on 09-10-202412:35 PM by Eire_Max
So i am typing this from an different account and my problem is
My older email for my oculus got banned because google thought it was a bot account even tho it wasnt,
So when i try to reset password i cant reset it and i have to put in my serial number and after that my passport but i dont trust that is there any way i can do it diffrently?
Thanks for posting into our forum regarding your issue. We realize that personal ID is a very sensitive thing for many people and fully understand why some may be hesitant to provide it, but we take personal data very seriously here and always make sure your details is well looked after with us. If you would like to learn more about our ID policy and what we do with this data after it is sent to us, you can find all the information on our Learn about ID verification page.
We hope this information is useful to you and alleviates any doubts you may be having, and from all of us at Meta, we hope to see you back in VR soon!
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