Hey, I got a new PC and loaded the oculus app. When i try to log in the app gives me a "Continue in your browser" dialog but then hangs up. Ive uninsalled and reinstalled, restarted after installed etc. Tried logging in with UN and password (the exact same ones I logged into this forum with..) and it says its the wrong username and/or password. I'm at a loss....
Hey there, @hoo1s3r._.daddy! Thank you for bringing this concern to our attention and your details as well! We don't want this to continue to ruin your experience when you’re trying to sign onto the PC app, so let's get this taken care of! To get started, if you haven't already, let's attempt to sign into your account using the Facebook or Instagram option if an error appears when signing in with the email address. If still unable to login to the account, do let us know! We want to make sure you're able to enjoy VR using your new PC!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I could not log in with my password -- error: "Something went wrong. Cannot read properties of undefined (reading 'length')"),
I could not reset my password
I could not log in with anything other than email because I already had an email account and it wouldn't let me use Facebook for example to log in, just asked for my password and gave another error.
I COULD log in to the web via email code + authenticator app, but even after doing that,
I still could not log in to the Oculus app (another undefined error)
after trying this 20 times over many hours and multiple browsers, it suddenly started worked a few minutes ago.
Hey there, @hoo1s3r._.daddy. We just wanted to check-in to see if you're still needing any further assistance. If so, do let us know! We'd be happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
