Oculus Casting Website No Sound

[ItTakesaMontage]

Hello everyone! I'm trying to run an event at work and show off meta quest 2 on a screen. I want to show off Beat Saber. When I try using the oculus.com/casting there's no sound. The microphone audio goes through to the computer but none of the app or system sounds go through. Anyone know a way to fix this?

I'm trying to use a computer hooked up to a tv that doesn't have any cast receiving abilities. I could maybe get a Chromecast but I heard Meta has dropped this.

[DwightMc25]

Hey, 

Are you seeing this same problem happen when you cast directly to your phone? 

[ItTakesaMontage]

Well, I've been trying on two devices. The meta quest 2 won't connect to my phone, it says it needs to factory reset, which I'm not allowed to do as it's a corporate device. My personal quest 3 has audio when I cast to my phone. But neither the company's quest 2 and my personal quest 3 have audio when I use the browser casting.

[DwightMc25]

Can you try to make sure the quest software is up to date. you can go here to update your headset:  https://www.meta.com/en-gb/help/quest/software_update/

If it is up to date try to hard reboot it, hold down the power button for 30 seconds and then try again after it boots back up. 

If those don't work then yeah you can try a chromecast, it isn't officially supported but it could work for what you're trying to do. 

[ItTakesaMontage]

Yes, I made sure both of my devices were up to date. And I tried the web casting to different computers as well and still no sound.

[DwightMc25]

ok let me DM you to see what else we can try

[hollond35]

OMG this was exactly my problem. Thank you so much for posting this.

[ItTakesaMontage · Accepted solution]

I ended up having my IT department factory resetting headset then using developer tools to force an update. It finally worked.