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Oculus Desktop software link page has errors

GeoffCoope
Explorer

Going through Quest 2 setup and want the Desktop software, the help documentation says go here: 

https://store.facebook.com/quest/setup/

 

That webpage is broken and does not load.   Just shows a broken image icon.  Please fix as I need the Quest 2 Desktop software asap.  Also tried in Incognito mode, same result. 

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi
I found the issue in MS Edge after debugging the page with dev tools and found a ton of errors, the main one below...


Refused to load the script 'https://connect.facebook.net/en_US/fbevents.js' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' data: *.fbcdn.net".

 

This then has a cascading effect on the whole page.  I managed to get around this with a fresh browser install of Chrome. 

Cheers
This can be closed now.

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We appreciate you letting us know the experience you're having with your Desktop. This is not what we want to hear from our spectacular community and would be happy to get you back on track! 

 

For us to get better look at this for you please check the following and let us know if is all up to date:

  • Is there any Anti-virus active?
  • Have you tried restarting your device? 
  • Please check another link to see if your only having this issue with it or other websites
  • Try another connection type (if any)

Once we know the following we can get a better look at this for you! We hope to hear back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi
I found the issue in MS Edge after debugging the page with dev tools and found a ton of errors, the main one below...


Refused to load the script 'https://connect.facebook.net/en_US/fbevents.js' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' data: *.fbcdn.net".

 

This then has a cascading effect on the whole page.  I managed to get around this with a fresh browser install of Chrome. 

Cheers
This can be closed now.

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