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Oculus Games not showing up

airr.2022
Level 2

My Oculus Meta Quest 2 wasnt working right and would glitch. I had it under warranty and went to GameStop and switched it out for a new one.. when I got home today and logged into my account it's only showing a couple of the games I bought. There are 8 games I have purchased that are not showing up and when I try to download them it's trying to make me repurchase them.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey airr.2022, totally get your concern with this issue. Your purchased games should have no problems appearing on a brand new headset that you received as a replacement. Let's get you connected with our Support Team so we can resolve this issue for you! Please send your username, email and full name registered to the account with the missing purchases to this link.