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Oculus Gear VR Login Network Error/ Session expired

Hello,

i just tried using my SM-R323 and SM-R324 with two Galaxy S7 devices. The download worked fine but i cant log into the installed Oculus (Gear VR) App. 
If i try to connect with Facebook it says,that the session expired. If i try to login without Facebook, it says that there is no network connection.
Passwords and Usernames are 100%correct

Without that i cant use the VR Glasses at all.

Any advice? 

3 REPLIES 3

FunkyTanuki
Meta Quest Support
Meta Quest Support

Hey there Alexander, are you seeing any changes after trying recently? 

“When do you think people die? When they are shot through the heart by the bullet of a pistol? No. When they are ravaged by an incurable disease? No. When they drink a soup made from a poisonous mushroom!? No! It’s when… they are forgotten.” – Dr. Hiriluk

MetaQuestSupport
Community Manager
Community Manager

Hey @alexander.bahr.796! We know login issues are very discouraging when it comes to your device, so we'd love to help out. 

 

To best do so, we'll need to  gather some sensitive information from you. Please don't hesitate to click our name then select 'Send a message' to PM us. 

 

We'll be patiently awaiting! 

MetaQuestSupport
Community Manager
Community Manager

Hey again @alexander.bahr.796! We're just checking in to see if you were able to shoot over a PM. 

 

Once you do, we'll be here!