Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still won’t work. It’s a $100 gift card so I need to to work cause it’s a lot of money.
Hi there @GrayIsABot, we noticed you are needing assistance with a gift card issue. Being able to purchase games using your heavy loaded gift card can enhance your VR experience, and we know how important it is for you to have access to all of these funds!
So that we can look into this matter, can you please PM us? This way we can as for details about your gift card and account information.
To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon!
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Hiya @GrayIsABot! We're just moseying on over to see if you are still in need of assistance. If so, please don't hesitate to PM us. Thank you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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