I've had my Oculus Go for years now, and have been happy using it as my main VR device for architectural 3D images, using the Gallery App and pulling the image files from Dropbox (within the Gallery App)
Yesterday I switched on my Go and to my surprise, the Dropbox link was gone!
I tried to link it, but it keeps getting stuck in the "Linking" dialog, endlessly rotating..
I've tried restarting both the Go and my phone, reinstalling the Oculus App on both my Android phone and on my iPad, but nothing seems to fix this.
On top of this, I just noticed today that my Google Photos Link is now also gone.. 😣
Can someone please help me out? I really need this to work..
Hey there tsomek! We see you are having issues with your device. We know these issues can be frustrating.
You may find success by resetting your network settings. You may also try power cycling your device. If those don't work, you may want to factory reset your device.
Please let us know if this helps!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
To reset your network settings, all you have to do is go into "Settings", select "Network", then "Reset".
If that doesn't fix the issue, you may want to try to factory reset the device.
We greatly appreciate your patience. The Oculus Go was such an important stepping stone in the lifecycle for both Oculus and VR as a whole. While support for the Oculus Go has ended, we hope you can still find plenty of experiences, wonder and fun with the apps that continue to thrive on the Oculus Go, and hope to see you in the Metaverse!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
There is no network reset option in the oculus go. You can turn the wifi off and back on but that does nothing.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
