I am trying to play Multiplayer with Golf plus. It tells me I need an update to proceed but there is no update available and that I’m up to date. Don’t know how to fix it
Hey @Ender731! There's a lot of fun to be had when playing Golf+ with some friends, so let's see if we can fix this issue with a hole-in-one! Just to get a bit more clarification with the update, is it the app that is telling you to update, or our software that's saying you need a headset update? On the store, we can see that an update dropped for Golf+ about 4 days ago, so it's possible that the issue could've been short-lived while the developers transitioned app versions! We're also currently gradually rolling out our software's V60 build to headsets this week (starting December 4th), so we also recommend taking a look at your software version to see if you've gotten the update yet.
Let us know if you're still having issues accessing Multiplayer on the app still, and we'll see what else we can do to help!
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Hey again, @Ender731! Just following up to see if you were still having issues with Golf+ still not updating causing you to miss out on some of the Multiplayer features! We'd love to help out, if you could confirm if it's the headset or the app itself requesting an update. Also, it'd help out a lot if you could let us know your current headset and app version!
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App is requesting update after I accept an invite to a game. Says I can not join and my game needs to be updated, but it does not take me to a place to update my game/app. App is already updated
Hey there! We appreciate you reaching out to voice your concern. We hate to hear that you are having trouble with updating Oculus Golf +. This is definitely not the experience that we want for our fellow gamers. So no worries, we'll be happy to assist you.
Let's get this conversation moved over to our private messaging section so that we can gather a bit more information from you. You can get there by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you.
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Hey there! We noticed that we haven't heard from you in a while and just want to check in to see if you still need assistance. If so, feel free to reach back out to us. We'll be happy to help.
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Hey Chase.Maccubbin! We understand that your Oculus Golf+ game is not updating for you. We know how this can affect your gameplay time and we would love to look into this for you. Since you're just experiencing this issue with this game, we ask that you reach out to the Developers of the game here. Once you click on that link, scroll all the way down until you see the need more assistance, and you'll see the option to email support. Once you click that option, you'll be able to get in contact with them, as they'll have the tools and resources to further help you with this. We hope you find this helpful!
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