I'm using Oculus CV1 and just trying to put my headset on and enter the Home screen/interface. And it's stuck loading in an endless loop. It's been doing this for 3 straight days now. I heard since v76 Oculus Link is broken. And some Meta Quest 3 users are having the same issue as well.
What is going on Oculus' end? Can you guys please fix this. I have been using this CV1 for 7+ years now. Its worked fine for years why all of a sudden is there so many issues. I mean, I can't even get into the home screen!!
You will see a screen which says, "Already Installed"
Click the "Repair" option and confirm again on the next screen
Reinstall Oculus Link
Disconnect the Rift/Link cable from the computer
Disconnect your computer from the internet
Backup any necessary content
You can find steps on how to do so by clicking here.
Reboot into Safe Mode
You can find steps on how to do so by clicking here.
Uninstall the Meta Quest Link app using the Control Panel
You can find steps on how to do so by clicking here.
Delete all Oculus folders from the following folder:
C:\Program Files
Remove any Oculus folders from the following locations:
C:\Users\YourUserProfile\AppData
C:\Users\YourUserProfile\AppData\Local
C:\Users\YourUserProfile\AppData\LocalLow
C:\Users\YourUserProfile\AppData\Roaming
C:\OculusSetup-DownloadCache
Note: The AppData folder is usually hidden. Use these steps to access AppData.
Press Windows key + R to launch the Run dialog window.
Type %AppData% in the Run box and click OK or press Enter
File Explorer will launch to the AppData\Roaming subfolder.
Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.
Restart your computer in normal mode
Reconnect your computer to the internet
Install the Link app again using the setup tool from our website here
Reconnect the Rift/Link cable and re-test the headset
If your issue still persists after attempting these steps, please reach out to us privately to investigate further. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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None of this works. It takes 5 to 7 minutes to load the Oculus Home/Interface. All Oculus Meta Quest 3 users who use Oculus Link and older headsets like Oculus CV1 and Rift S are having the same issue. It is on your end. You have to fix the software in the next update.
Link was working fine for 7+ years so the new update broke something. You guys need to figure out what broke Link and fix it.
For a temp fix that might not always work you can:
Go to task manager and services and stop the "Oculus VR Runtime Service", then start it again. Oculus will open straight away and you can connect like normal. But, you have to do this each time you boot up your PC. So, in no way is this a permanent solution and might not even work for some users.
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