01-27-2018 11:09 PM
01-28-2018 09:39 PM
01-29-2018 01:49 AM
01-29-2018 06:43 AM
01-29-2018 08:18 AM
01-29-2018 09:30 AM
YES! I can log in using VPN! Because my location in China!
And today support reply me this!!!!
Hello Artem,
Appreciate your patience while we looked into this for you.
Since
the Oculus Rift is being used in an unsupported region where Oculus is
not certified in at this time, so we cannot guarantee that it will
function properly in all aspects.
We
hope to be available in many more countries and region around the word
in the future! I recommend following our website and blog for updates.
We appreciate your interest, support, and patience while we work on getting VR available to more countries around the world.
Best regards,
Marcus
Oculus Support
But why you guys selling it in China?! And of course people can use it somehow!!!
01-29-2018 09:37 AM
01-29-2018 09:50 AM
01-31-2018 08:24 PM
Gastello35 said:
YES! I can log in using VPN! Because my location in China!
And today support reply me this!!!!
Hello Artem,
Appreciate your patience while we looked into this for you.
Since
the Oculus Rift is being used in an unsupported region where Oculus is
not certified in at this time, so we cannot guarantee that it will
function properly in all aspects.We
hope to be available in many more countries and region around the word
in the future! I recommend following our website and blog for updates.We appreciate your interest, support, and patience while we work on getting VR available to more countries around the world.
Best regards,
Marcus
Oculus SupportBut why you guys selling it in China?! And of course people can use it somehow!!!
02-04-2018 04:50 PM
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