As you can see the normal home is ok, the screen on the link is also fine. only the room behind and the dish selector (i'm not sure what it is called) is moving / shaking a lot.
Hi, I have an RX 6800 XT and am also experiencing this. I found this issue to have been introduced with the AMD Software Preview Driver May 2022 (the "DirectX 11 performance" driver), and persisting through the recent 22.5.2 release. Rolling back to a previous driver (in my case 22.4.1) resolves the issue. I hope @MetaQuestSupport is aware of this issue with the recent AMD drivers, and is working on a resolution.
Your link does not go anywhere. I got a few shakes with v39 and fixed this by opting out of the oculus desktop pc app beta. Too high bitrate can also cause this, esp. with air link. If none of that helps I suggest you contact oculus support.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Hey riandriand! we'd love to help out! Here are some steps for checking to see if you are opted into the PTC for the PC software:
Open the Oculus app on your PC computer.
Select Settings in the left menu.
Select the Beta tab.
Definitely recommend opting out if you're enrolled, as the PTC has been know to cause issue with Air Link and Link Cable. Also opting out of the headset PTC is recommended as well, steps for that will be below:
From the Oculus mobile app, tap Menu in the bottom right corner, then tap Devices.
Tap Advanced Settings.
Tap the toggle next to Public Test Channel to try to join Quest PTC.
Checking for your an update to your Oculus drivers would also be a good idea, steps for checking your drivers will be listed below:
Close the Oculus app
Press the Windows key + R on your keyboard to open the Run command
Enter C:\Program Files\Oculus\Support\oculus-drivers
Open oculus-driver
Open the Oculus app and then try to connect your headset again
Hope this helps! If not, please consider submitting a support ticket through the link here: https://metaque.st/Support! Through a support ticket, we will be able to take a deeper look into what could be causing this. Thank you for your patience and understanding with this situation!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi, I have an RX 6800 XT and am also experiencing this. I found this issue to have been introduced with the AMD Software Preview Driver May 2022 (the "DirectX 11 performance" driver), and persisting through the recent 22.5.2 release. Rolling back to a previous driver (in my case 22.4.1) resolves the issue. I hope @MetaQuestSupport is aware of this issue with the recent AMD drivers, and is working on a resolution.
I already opened a support ticket regarding this. We'll see how the 'oculus(meta) specialized team' can work out on this. Maybe it will help if several people reporting this issue
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
