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Oculus Link Not Working

Silverpup
Honored Guest

If I could get some help...
My Oculus link stopped working, I did nothing, every time I try to connect with the link cable I see all of a sudden my laptop is missing resources. I try to connect, the headset screen goes black and then back to the headset home. I try enabling Airlink...same thing.

This is my card in my new Asus G16 gaming laptop. Nvidia Card.png

I have uninstalled everything and reinstalled every thing. I have tried to google about it, but can't find anything related to my card or within the past couple years. I am having withdrawals not being able to play American Truck Simulator and Microsoft Flight Sim.
Any thoughts would be greatly appreciated. 

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We are aware that your Link difficulties are preventing you from fully appreciating your fantastic VR device. No need to be concerned; we want you to be able to resume playing your fantastic games.
 

Due to the limited resources we have here, we will need to move you to our Meta Store Support, please make sure to send them your logs so that they can take a closer look at this.  You can either get on a live chat or even schedule a call to get connected with our fantastic agents here.

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