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Oculus Link Not working, with Gorilla Tag?

wrxy2goated
Honored Guest

Whenever I go in airlink, try opening Gorilla Tag it says "loading" in VR. But on PC screen, it opened gorilla tag, in VR it's still stuck in Loading forever. I tried factory resetting my headset, reinstalling Oculus Link and Gorilla Tag. No fix on it.

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey @wrxy2goated, we would love to help you with this air link issue. We see that you have attempted to play Gorilla Tag on your PC with your Meta Quest 2 but it is stuck on the loading screen. We can understand the excitement to play and we want to help you find a resolution as quickly as we can. First, there are a few questions we need answered to get a better understanding on why this may be happening. 

 

  • Have you used Air Link with any other games?
  • Are you having the same issue with any other PCVR games?
  • Do you know the specs of your PC?
  • Have you been able to open Gorilla Tag on your PC before?
  • When was the last time you updated the software version for your headset?

Once we have this information we can understand why this would be happening a little better and be able to provide troubleshooting steps.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

The same thing happend to me but with steam vr and now i cant play any games

Hey @lakaka31, we understand that you are having trouble air linking to play on Steam VR and by attempting to do that it won't allow you to play any other games. We would be more than happy to see what we can do for you regarding this issue. If you could answer the following question so that we can get a better understanding on what's going on that would be great.

 

  • Are you only unable to play games while using Steam VR or are you also having that issue using your standalone headset without using Steam VR?

Once you answer this question we will be more than happy to go through the next steps with you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @lakaka31, we are reaching out to see if you were able to use air link and play games using your standalone headset. If you are still having trouble with this then we'd love for you to message us so that we can get you on a path to a solution. Can't wait to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

WB93
Honored Guest

how about uninstall steam vr and if steam vr is the problem then ya

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