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Oculus Link & Air Link having tracking issues

Matt_Rumple
Honored Guest

I am having trouble using the Meta Quest 2 for PCVR development.

  • On the home screen for the Quest (native) everything is perfectly fine
    • The unit can play games, use the home screen, use the UI, etc. perfectly without any tracking issues
  • After connecting over Oculus Link (both wired and AirLink) the headset appears to have tracking issues
    • The issue looks like the screen is stuttering, mainly the background
    • When rotating, the UI appears to slide slightly then moves back to place, looks like some latency
    • The background will wildly stutter, creating making using this for PCVR impossible
  • My hardware is perfectly suited for PCVR and has never had trouble running it in the past, this problem started about a month ago
    • Radeon 6800XT + Ryzen 7 5800X + 32GB RAM

I haven't messed around with the ODT too much yet, but some common solutions (like increasing the bitrate) did not seem to help. Any guidance or help with this issue would be appreciated.

 

Example of the issue can be found at this video: 

https://netorgft10237788-my.sharepoint.com/:v:/g/personal/wellington_unlockeden_com/EZG4AQ8l5yNMkXTj...

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hi @Matt_Rumple! We'd love to look into this further with you. Pleas gather logs following THESE instructions then reach out to our stellar email and chat teams HERE and include the log file in your support ticket. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

BoringEagle
Protege

Same EXACT issue here.

zerosilence
Explorer

I have the exact same problem and nobody on the internet is talking about it. HELP!

Hey there, @zerosilence! We can see you're also reporting these PCVR display issues, so we wanted to pop into help get your gameplay back on track! To begin with, is your headset currently in developer mode? If so, please turn off developer mode then restart your headset to test if this issue still persists without it as well. Let us know your results! 

 

Additionally, we recommend going directly to the AMD website and downloading the latest drivers from your GPU from there. Once your drivers are updated directly through the website, please restart your PC and headset then try connecting Meta Quest Link again. Please be sure to keep us updated and we can continue from there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thanks for replying, that didn't help. Any more clues? 

Here are my PC specs:

 

------------------
System Information
------------------
Time of this report: 2/1/2024, 20:45:45
Machine name: DESKTOP-RD7O522
Machine Id: {5FB4371E-27C3-4BD5-A812-8F6D62C88536}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: 3101 (type: UEFI)
Processor: Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32678MB RAM
Page File: 7204MB used, 30338MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.3636 64bit Unicode


Display Devices

Card name: NVIDIA GeForce RTX 4070 SUPER
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4070 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2783&SUBSYS_51381462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 28338 MB
Dedicated Memory: 11999 MB
Shared Memory: 16339 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.647461,0.335938), Green(0.315430,0.629883), Blue(0.154297,0.077148), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.345400, Max Luminance = 351.276398, MaxFullFrameLuminance = 351.276398
Monitor Name: Generic PnP Monitor
Monitor Model: LG ULTRAGEAR
Monitor Id: GSM7766
Native Mode: 2560 x 1440(p) (119.998Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a3a35b9b20ddd8f1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a3a35b9b20ddd8f1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a3a35b9b20ddd8f1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a3a35b9b20ddd8f1\nvldumdx.dll
Driver File Version: 31.00.0015.5123 (English)
Driver Version: 31.0.15.5123
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 18/01/2024 00:00:00, 785168 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-64C3-11CF-D163-37710EC2D235}
Vendor ID: 0x10DE
Device ID: 0x2783
SubSys ID: 0x51381462
Revision ID: 0x00A1
Driver Strong Name: oem0.inf:0f066de3f810068f:Section034:31.0.15.5123:pci\ven_10de&dev_2783&subsys_51381462
Rank Of Driver: 00CF0001

Hi again, @zerosilence! Thanks for providing that information. Please let us know if your headset has been updated to the latest software. If not please check out this link for help with that. 

if everything is updated and there is no change, please let us know so we can gladly continue to help you out with this! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there! We were just checking in with you to see if you still needed some help with the tracking and display issues you were having; if so, please let us know!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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