I just got the 3m Fasgear cable off of Amazon and I'm having trouble getting link to work properly.
At first I got USB 3 with 1.9Gps of bandwidth. Now though, after several reboots of both headset and computer, I can only get USB 2 connectivity. I've tried on both the front panel and the motherboards IO-panel (both är USB 3.1 Gen 2 on a Gigabyte Aorus G7 motherboard).
I also, quite often, get "connection error". However, I'm able to enter link on the headset despite that.
I have also tried with the Oculus power cable and a USB-C to USB-A cable from OnePlus. Same results there.
Any idea what could be wrong? I'm about to return the headset as I only got it for PCVR, which clearly isn't working very well.
Thank you for your answer, I have already tried the Oculus Home beta (27) and the current one (26) but I think I found where the problem is.
Oculus Quest 2 updated itself to firmware version 27 in the last days automatically. With version 26 it was working fine. I found out there is plenty of people with the exact same problem right after the update:
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
