Hello @valerie.707884. It looks like you're having an issue with the charging port for your headset. We know that's a vital part of your device's use for charging, and we would like to assist you in looking at what options are available to you through us in order to resolve the issue. Please send us a PM through the link here. You'll log in with your Meta account information and follow the steps to send us a message about your issue. We hope to hear from you soon!
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Hey @valerie.707884 We're just checking back in with you to see if there's any updates on the issue you're experiencing and if you still needed assistance. We're here and open to helping you if you have any further questions as well. Hope to hear from you soon.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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