07-26-2022 12:46 PM
My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.
07-26-2022 01:03 PM
Hey there. That's never what we want for our customers. Let's see what se can do for you and your controllers.
We appreciate doing a lot of troubleshooting already. At this point we need to make a support ticket HERE, as we will need to collect sensitive information and would like to keep it private.
We will work with you until resolve your issue.