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Oculus Quest 2 Controllers wont turn on

RedrcknRbnACYT
Honored Guest

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there. That's never what we want for our customers. Let's see what se can do for you and your controllers.

 

We appreciate doing a lot of troubleshooting already. At this point we need to make a support ticket HERE, as we will need to collect sensitive information and would like to keep it private.

 

We will work with you until resolve your issue.

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