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Oculus Quest 2 Fails to Turn On

user_539269939504014
Honored Guest

Complete newb. Using an old Oculus which turn on.

I get as far as the Oculus logo and three dots with sound, but then it turns itself off.

I've tried the factory reset several times without success. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @user_539269939504014! It seems like your Quest 2 is experiencing some issues with turning off unexpectedly. We'd like to investigate this matter further, so please feel free to send us a private message.. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @user_539269939504014! We were just checking in to see if you still needed help! Let us know if you have any questions! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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