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Oculus Quest 2 Right Controller Not Unpairing

user_718477025420328
Honored Guest

Trying to the unpair step on the oculus controller pair screen, I tried removing the battery for 2-5 minutes, tried swapping battery’s. 

When holding down the unpair buttons for the right controllers (oculus, and b button) it only does the white flash when pressing on the Controller normally, instead of doing the buzzing and quick flashing.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello user_718477025420328. We appreciate you contacting us. We understand how frustrating it can be when your controller won't unpair, but don't worry; we'll work to get this fixed and get you back in the game.

 

To help you get you back in the game could you please try the following steps:

  • Take the battery out
  • Restart your router
  • Restart your headset
  • Then try to un-pair your controller (Steps here)

Please let us know if these steps were helpful.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! 

 

We wanted to reach out incase you were still experiencing issues with pairing your controllers, as we know it can hinder your gaming.

 

Let us know how the troubleshooting went, we look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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