2 weeks ago
I got my oculus quest 2 a year and a half ago. After enjoying it for maybe 6 months it randomly starting disconnecting and reconnecting to the wifi constantly ever minute or so. It does this non stop and makes it so I can’t play anything nor can I update it either. Does anyone know of any solutions? I’ve tried restarting it, my wifi, ice factory reset it twice now too and nothing is helping fix it. I also was going to send it in and now when I get on the meta website and click on the device it says it’s linked to another account so I won’t even let me contact support anymore. So any help with either problem is much appreciated. Thank you!
2 weeks ago
Hi there,
Thank you for contacting Meta Quest Support, and bringing this to our attention.
Please give us a moment while we look into this and we will get back to you shortly.
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