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Oculus Quest 2 WiFi Problem

xTHETRYHARDx12
Honored Guest

I got my oculus quest 2 a year and a half ago. After enjoying it for maybe 6 months it randomly starting disconnecting and reconnecting to the wifi constantly ever minute or so. It does this non stop and makes it so I can’t play anything nor can I update it either. Does anyone know of any solutions? I’ve tried restarting it, my wifi, ice factory reset it twice now too and nothing is helping fix it. I also was going to send it in and now when I get on the meta website and click on the device it says it’s linked to another account so I won’t even let me contact support anymore. So any help with either problem is much appreciated. Thank you!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thank you for contacting Meta Quest Support, and bringing this to our attention.

 

Please give us a moment while we look into this and we will get back to you shortly.

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