cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus Quest 2 Won't Turn On After Long Inactivity

Roey987
Honored Guest

Hi,

I have an Oculus Quest 2 that I haven't used for a few months, and now it won't turn on. I charged it overnight and tried all the methods I found on YouTube and here to power it on in this situation. When I plug it into the charger, the light flashes red once every 30 seconds.

1000067545.jpg

I'm desperate and would really appreciate any help.

 

4 REPLIES 4

oculusness
Expert Trustee

@Roey987  Quest headsets are based on mobile phone technology, so you wouldn't leave your phone for several months without charging and then expect the battery to be fine. 

 If lipo batteries go below a certain charge state, the charge protection circuit will stop the battery charging after a couple of seconds.

If you repeatedly apply power to the headset by plugging and unplugging the headset charger to the mains supply, or if you have a switched mains wall socket and keep switching the charger on and off , this can push a small charge into battery in the two second window of time before the charge protection circuit stops the power. 

After a while it's possible to get the charge above the minimum charge state and charge protection circuit allows charging as normal.

 

 

 

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

How long should I do this?

If this doesn’t work, is there another method to try? Or does it need to be sent for repair and a battery replacement?

 

@Roey987  it could take a while as you're only putting a really tiny blip of charge into the battery every time you apply power, and we have no idea how flat the battery is. There are companies like  Fix My Oculus that do repairs but it depends on where you live. There may be other headset fixers in your country.

VR Headset Repair Services | FixMyOculus VR Repair Services

 

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

NomadsAnIsland
Rising Star

FixMyOculus is having a sale at the moment on their battery replacement service. See their website for details.

They also sell replacement batteries for DIY repairs if you have the tools and skills for that.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?