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Oculus Quest 2 headset not charging and wont turn on

WildStar73
Protege

I did all the suggestions my online friends gave and by watching youtube videos and lastly I did try to get into boot menu by holding down power and volume down button at the same time but, the boot menu did not show up on the VR headset - After doing that, my VR headset will not turn on and no LED light on when plugged into charger and not charging. Please help! I got this quest 2 last year 2023 Christmas gift but been used. 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there @WildStar73,

 

We would like to invite you to our DM's, to do our best to get to the bottom of this!

 

To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there @WildStar73,

 

We would like to invite you to our DM's, to do our best to get to the bottom of this!

 

To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Drewpy_08
Honored Guest

Did you ever get a solution to this? My daughter's Meta quest 2 is doing the same thing and I can't find a fix anywhere. She has had it since Christmas too

nope I am waiting for an answer from the meta staffs

 

Awesome I got a ticket in as well. I really hope they can fix it. Please let me know if you get a reply as well

yea hope so too and I will and good luck to you too

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