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Oculus Quest 2 issues with purchased apps asking to be re-purchased

dstruckel
Level 2

Hey there, so my some of my purchased apps for some reason are not accessible anymore and instead want me to repurchase them. The most odd thing about it is that Super Hot still works, but apps like Beat Saber, do not; however the music packs (for Beat Saber) it shows that they have been purchased on my account. I tried restarting it and can't seem to figure out how to fix this issue.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @dstruckel. We can understand why this would definitely be an issue, we'll do what we can to help out! Could you send us a private message so we can look into this for you? Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.