02-05-2023 07:29 PM
My Oculus Quest 2 randomly started not allowing me to play certain games. It goes to a black screen with 3 dots and then kicks me back to my home world. I have tried restarting the headset, doing a reset on the headset, etc. This just started today and nothing I do seems to fix it.
02-06-2023 08:12 AM
Hey there, @Fluffypolar! We see that you are experiencing some display issues with your Meta Quest 2. We definitely understand how immersion breaking that can be and we'd love to help you get this issue sorted out as quickly as possible! Just to gain some clarity on our end, when you state that you have reset the headset, are you referring to a Factory Reset? If you haven't performed a Factory Reset, we'd definitely recommend doing so. If you happen to need further instructions, you can click here. We will be standing by in order to assist you further!
02-07-2023 11:20 AM
Hey again. We are just reaching back out to see if you are having anymore problems with playing games on your Meta Quest 2. We want to get this squared away for you, and get you back to gaming! We look forward to your update!