So I got a VR game on steam and so I downloaded the Oculus app on my windows laptop. I took the issued charger cable and attached a USB C to USB 3 adapter. I plugged in the charger to the headset and the USB 3 to the computer, then I went to try and set up in the devices tab the Oculus Quest 2 in the app, and it didn't work even when connected. I then tried to connect the oculus link from inside the quest but it just kept saying "PC Not Found." I then tried to use another cable this time USB C to USB 3 with no adapters and I got the same result (both laptop and quest were on the same WiFi as well). I restarted both my computer and quest and neither have any software updates to catch up on and even though I am using a USB C to a USB 3 cable with my quest 2 it just won't connect to the computer app. How do I fix this?
For me it's the other end that has the problem 😄 My computer doesn't recognize the quest 2... You could try putting your headset in Developer Mode. You do that through the oculus app on your phone. Otherwise I suggest you write a ticket. There are many threads around the forum with connection issues, let's just hope they fix some of it. Because there are a lot.
I5-10600kf@5Ghz, 16GB DDR3600, RTX 2070
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
