12-26-2024 11:24 AM - edited 12-27-2024 09:19 PM
After months of non-use I charged my quest 2 headset. After receiving a green light on the headset I pressed the power button. The headset turned on and the Meta logo floated on the screen for about 30 minutes then the screen went blank. I did a boot from the headset menu. After that the headset went dark. Now there is no charge light when I attempt to charge and it is unresponsive when attempting to use the power button or the headset menu buttons. I have tried multiple charging cords and heads without success.
Any help getting me back up and running is appreciated.
MFG Date 9/21. Model KW49CM
12-26-2024 08:39 PM
Dude same thing happened to me
12-27-2024 05:36 AM
there's an issue with a current update that's causing the headsets to be unresponsive. Please keep your eye on the thread below for any official updates from meta. Add your voice to the thread.
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