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Oculus Quest not appearing in File Explorer (Cant transfer files)

KillaSkrilla85
Honored Guest

Hi im trying to transfer some videos to my quest but cant find any way. i followed the steps and even when i click on "allow" nothing pops up. Sidequest is working and i can transfer apps with no problem so i dont think its the cable. I tried transferring files using sidequest, and it says it transferred the files but nothing happens. so cant do it via sidequest either and now via file explorer so is there any other way? anybody had a similar problem? tried finding answers online but cant find anything. First i thought it may be the cable but it works with sidequestm what i think is strange is that i get a log message when i try on sidequest that the files have been transferred but it happens in 1 second and the files are 80gb+, so obviously they dont get transferred, even if the program says so. cause there are no files on my quest and its still the same storage size....

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @KillaSkrilla85 ! Thank you so much for reaching out to us. We understand what it's like to have difficulty sharing files. At this time, we are unable to provide troubleshooting steps for Sidequest, but what we can do is look into other issues that could be leading to this problem. It is important to have everything up-to-date. What is the current version of your headset?

Thank you; we look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, hey @KillaSkrilla85! We were stopping by to check in on you regarding the issue with transferring files. We want to ensure you get the assistance you need, and to let you know we are still here if you need us! If you are still facing problems with this, please let us know by responding to our previous post and we will be more than happy to continue looking into this for you. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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