08-03-202407:20 AM - last edited on 08-04-202401:07 PM by LaserDisk
Hi,
Today I tried to start my Oculus CV1 and suddenly I am prompted by a meta login window. Guessing the software was updated and is now not letting me login. I entered my details but I'm not sure if they are correct so I clicked forgot password but it never sends a reset code email to my account. I have had to create a temporary account here to post this support request. I can't log a support ticket as it doesn't recognise my CV1 serial number.
Please help to change my account password and also change my email to a different address.
This definitely doesn't sound ideal. Let's see what we can do!
Firstly, please be sure to check your spam/junk folder for the reset code. You can also try resetting your password from a different browser.
If you still aren't receiving the email, please send us a private message with the following information:
Name as it appears on the Account or Meta account tabs
Email Address
Current Alias/Username
To send us a PM, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
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We just wanted to follow up to ask if you need further assistance with this issue?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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