12-25-2023 12:25 PM
Lost sound in the right ear piece first and then no sound at all. Updated Nvidia drivers, Oculus Rift drivers, disconnected and reconnected, uninstalled and reinstalled Oculus software. Still not working. Am going to try the HP headset that I have to see if it works. Any suggestions? Thanks in advance. Oh and Merry Christmas!
01-11-2024 02:07 PM
Hi there, i4110peter! We would like to apologize for our delayed response. We are sad to hear that you are having some audio issues with your Rift headset. We know how this can drastically affect your PCVR gaming experience, and we want to help! If you could please answer some questions to help us better understand the issue you are facing and determine the troubleshooting steps to provide.
Please answer the following:
Let us know if you have any questions or concerns.
01-11-2024 03:16 PM
I was able to hear all with the HP headset on all games. I think it is an issue with the cable. Thank you for your support.
01-11-2024 03:33 PM
Thank you for your reply. We are happy to hear that you were able to resolve the issue. Let us know if you have any further questions, concerns or have any further issues. Happy gaming!
01-11-2024 03:57 PM
I have not resolved this issue. Please let me know if you can send me a new cable for my Oculus Rift. Thank you for your support.
01-17-2024 01:32 PM
We'll be happy to take a further look into this for you. Let's move this conversation over to our private messaging section. You can get there by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you.
01-18-2024 01:44 PM
Hey there! We're just following up with you to see if you still need assistance. If so, feel free to reach out and we'll be happy to help. We hope you have a great day!
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