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Oculus Rift - Orange led blinking 3 times short, 3 times long, 3 times short (SOS)

Romus91
Honored Guest

Hello,

I'm having an issue with my Oculus Rift. After the last update Oculus 12.0.0.241.268 (12.0.0.241.268), with a firmware update, my Oculus Rift cannot connect anymore to my PC.

Right now, I have a black screen on the device and the orange led is blinking . . . - - - . . .
3 times short, 3 times long, 3 times short.

Does somebody know what does it mean ? Can you help me ?

I already reinstall all my USB drivers. All my GPU drivers (NVidia GTX 970) and the Oculus software from scratch.

What can I do ?

Thanks all !

3 REPLIES 3

Romus91
Honored Guest
Little up here, 

Does somebody is in the same case as me ?

Even the official Oculus support can't help me.

RattyUK
Trustee
It sounds like an electronic SOS 🙂
... ---...
But nothing sensible to add, sorry.
PC info: AMD Ryzen 9 5900X - Sapphire 7900XTX - 32GB DDR4 4000 - 3 NVMe + 3SATA SSD - Quest 2 & 3

Romus91
Honored Guest
Strangly, I didn't think about that first. But you clarify what my Oculus is trying to tell me xD

To write an update, Oculus answer me :

Hello,

Thanks for reaching out to support today. I appreciate all of the troubleshooting steps you have tried so far with regards to your recent Oculus software update.

At this time, I must let you know that we are aware of this issue and actively investigating. However, we will reach out to you and inform the resolution once confirmed.

I look forward to speaking with you soon.

Best regards,

Oculus Support

They reply on the 22th of December. No more update from now. They even close the issue by themselve on 28th of December.
I reopened a new one and still wait for thier resolution.
I keep in mind that we are in holliday season and they are a more slower to reply though.

Wait and see... I miss my Oculus Rift.