cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus Rift S Crashing After Minutes And Showing up as "Oculus VR Rift S USB 2.1 hub" In USB Device

Stockisdead
Honored Guest

So recently, I’ve been trying to get back into VR. Last year, I bought Blade and Sorcery, but my VR cable went out (DisplayPort issues). This year, I wanted to get back into it, so I bought a new cord from eBay. Everything was working fine until about 5 minutes in, when it crashes—everything goes black, I hear a static noise, and then it restarts. The problem gets worse when I open a game.

I’ve tried the following to fix the issue:

  • Bought a powered USB hub

  • Opted into the public beta

  • Reset my PC

  • Disabled legacy USB support in BIOS

  • Changed PCIe settings to Gen3 in BIOS

  • Enabled XHCI in BIOS

  • Repaired Oculus software

  • Reseated cables

  • Switched USB ports from 3.0 to another port

Any advice on what else I can try?

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there! Thanks for reaching out.

 

Oh no! This is not the experience we want for our users! We would love to have a look into this further for you. Would you kindly send us a PM so that we can dig a little deeper into the issue? Just select our name to get to our profile page, or click here.  Next, click "Send a Message" to privately message us!  Don't forget, you must be signed into the community first to send us a PM! 

 

We hope to hear from you and get you back into the world of VR as soon as we can!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi, it's us again! We're just checking in to see if you still require any assistance with this issue? If so, please do not hesitate to get back in touch!

 

We hope you're having a great day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

RoelGoossensSG
Honored Guest

Don't give up, it works,!

You need version Oculus 24b2 or older. Search for the Oculus S topics.

Also search this for the Oculus_S. ;

@xepacexakep-rift-s-display-port-not-found-fix-driver-rollback-detailed-i

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?