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Oculus Rift S Kernel Error

eatpantboio
Honored Guest

Hello,

recently  Here's an excerpt from the log leading up to the crash:

[OculusDash.exe (6156)] 02/08 00:03:59.138 {DEBUG} [D3D11_CliCompositorClient] CliD3D11CompositorClient::initialize 1
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] Creating KMTHandle 0xd7a28a30
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] KMTHandle::Create hDevice=0x40005480
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] KMTHandle::Create hContexts[0] = 2147499584
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] KMTHandle::Create hContexts[1] = 1073764480
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] KMTHandle::Create hContexts[2] = 1073765312
[OculusDash.exe (6156)] 02/08 00:03:59.172 {DEBUG} [KMTSyncObject] KMTHandle::Create hContexts[3] = 1073765440
[OculusDash.exe (6156)] 02/08 00:03:59.189 {DEBUG} [D3D11_CliCompositorClient] CliD3D11CompositorClient::release 1
[OculusDash.exe (6156)] 02/08 00:03:59.189 {INFO} [D3D11_CliCompositorClient] CliD3D11CompositorClient released
[OculusDash.exe (6156)] 02/08 00:03:59.190 {!ERROR!} [Kernel:Error] OVR Error:
Code: -1005 -- ovrError_InvalidParameter
Description: Null chain pointer provided.
OVRTime: 25375.959543
Time: 2024-08-02 00:03:59 [190:142:800]

Obviously the Kernel Error is making it crash but I have no idea what causes it. It happens even when I don't have any game or software running besides just Meta Quest Link.

Hoping anyone could give me directions to fix it or to tell me if its even possible to fix it.

 

11 REPLIES 11

Thank you for providing that information! We have some additional questions:

  • Has there been any damage to the cable, by chance? For example, any twists, kinks, frays, or bent pins?
  • Can you make sure that the DisplayPort cable is plugged directly into the primary dedicated graphics card without using an adapter?
    • Make sure you're not using any kind of third-party adapter such as  DisplayPort to HDMI or USB C.

In addition, we'd like you to contact us via private message, so you can send us your complete logs. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sent the private message.

 

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