4 weeks ago
Hello! I have a problem with my left controller on my Oculus Rift s.
It hasn't turned on since I last used it and I can't use it. I've done every possible procedure and it doesn't recognize the battery.
I bought several different batteries and it still doesn't work anymore. I can't contact support! I need help!
4 weeks ago
@X_Constan_X it could be that the positive terminal plunger has got stuck in the depressed position. The controllers all have the same issue.
4 weeks ago
I did this procedure and it still didn't work.
4 weeks ago
@OculusRiftS_Use @VRiftS @metasuppo
4 weeks ago
@X_Constan_X is there any corrosion on either the positive or negative battery terminals on the controller?
3 weeks ago
No!
3 weeks ago
No. I've already checked but there's nothing corroded or deteriorated.
3 weeks ago
@X_Constan_X unfortunately, it sounds like the controller board has died. It is possible to get replacement boards but it might be easier just to purchase a replacement for the Rift S or Quest 1 as they are the same.