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Oculus Rift does not show any visuals.

xShadowknight
Explorer
So i havent been on my oculus for a couple of  weeks, i tried to play some vr after the patch of the run time error that has been fixed with a patch just recently and my oculus will have audio of me in the home menu, i can hear my controllers select things when i pull the trigger but the screen is black and cannot see anything, ive tried redownloading the app, unplugging the hdmi on the rift and console nothing worked i even tried to start games on steam and nothing will make the visuals pop up. Except one thing i have to run the setup for the oculus just to get the visuals to load and have to complete it every time i restart my headset. It works yeah but this is not how its suppose to be. Its very time consuming. What are my options to getting this fixed so when i start the app and put the headset on it will show things as well?
11 REPLIES 11

LZoltowski
Champion

Soliex said:

My Problem I think is related to a bad cable. I am using 388.59 drivers and was able to play just fine after the update yesterday. But in the middle of playing my video went out, I could still hear audio just fine. I managed to get video back by holding the HDMI cable over my head but it went out after I had moved the cable. I've spent hours messing with the cable to get it in certain positions to try and get video back. Im just frustrated that this happened and my rift is not even 2 months old. I've inspected the cable and it does not have any visual signs of damage. Super expensive paperweight right now...


 Did you try taking the cable OUT at the headset end? If you remove the facial plate, you can gently pull it out and re-seat it.
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Soliex
Honored Guest
I am using 388.59 Drivers and have had my rift working on that, had occasional periods of the video going black for 1-2 seconds (Audio did not cut out) and often saw red streaking horizontal lines in the lower part of my vision. Yesterday the video went dark and did not return. I can still hear audio just fine, I can still see what should be displayed on my computer monitor, and I can still move the headset around and see the reflected movement on my computer screen.

I did manage to get video restored once by holding the cable high over my head, but upon moving the video cut out. I am fairly certain this is a cable problem at this point, I have inspected it and have been unable to find any damage. My Rift is 2 months old and I am working with support to try and get a replacement cable, so far support has been very slow.

Is there any way to find a cable at a local store to troubleshoot the issue further? Or is there a way I can test my current cable to see if its working? I do not have another spare $1300 gaming computer laying around.
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