03-08-2018 01:16 AM
03-09-2018 09:17 AM
Soliex said:
My Problem I think is related to a bad cable. I am using 388.59 drivers and was able to play just fine after the update yesterday. But in the middle of playing my video went out, I could still hear audio just fine. I managed to get video back by holding the HDMI cable over my head but it went out after I had moved the cable. I've spent hours messing with the cable to get it in certain positions to try and get video back. Im just frustrated that this happened and my rift is not even 2 months old. I've inspected the cable and it does not have any visual signs of damage. Super expensive paperweight right now...
03-09-2018 10:27 PM
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset