Oculus Rift need to finish the setup.

[Leproide]

Hi everyone, I have a first-generation Oculus Rift. During the setup, it tells me that the sensors are more than 2 meters apart, but that’s not true, so I proceed anyway.

I complete the configuration, but when I try to open something, it says I still need to finish the setup.

I’ve redone it multiple times, reinstalled the software, but it remains stuck there.

Thanks to anyone who can help!

[MetaQuestSupport]

Hi @Leproide!

Thank you so much for reaching out about the issue you've been experiencing with your set-up issue. We would advise reaching out to us directly as we would like to gather a few more details about your issue to best determine the root cause of the problem with your sensors and set-up.

In order to get directly in touch with us please select our name to get to our profile page, or click here then click "Send a Message" to privately message us! Please remember though, you must be signed into the community first to send us a private message.

[Leproide]

Ok

[Leproide]

DeviceCache.json

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[MetaQuestSupport]

Hi there!

We just wanted to pop in and see if you could confirm the alias on your account so we can transfer your case to our email department.