cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus Software says my computer doesn't meet the updated minimum specifications

HardStoN
Explorer

Hello,

As i said in the subject the Software says i dont meet the minimum requirements to play VR altough i have

RTX 4080

I7-13700KH

32GB Ram

2TB SSD

 

thank you for your help!

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there, @AliChehade. Thank you for providing your feedback on your experience with our PC software. We definitely understand how annoying it can be seeing a constant banner for an issue not effecting your gameplay, and we'd love to look into this further. 

With every scenario being different, we ask if you haven't already, to please submit a bug report for our engineers to dig deeper into this. As well, we'd like to have our support team collect your PC logs to take a further look at how our software is communicating with your PC. So that we can review, please send us a PM.

To do so, either select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Also, remember you must be signed in to the community first to send us a private message. We look forward to gathering more details from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

52 REPLIES 52

MetaQuestSupport
Community Manager
Community Manager

Hey there, @HardStoN! We completely understand that you're having difficulties connecting to the PC. Since it appears that your computer doesn't meet the minimum specs. We know how this could impact your experience. We'll post the minimal specs down so you can see what your PC need.

 

Requirements to use Meta Quest Link

 

Please let us know if you have any further doubts or concerns and we'll be more than delighted to continue assisting you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @HardStoN! We're keeping an on you and wondering if you still need any further assistance connecting. Your headset to the PC, please let us know, and we'll be more than delighted to continue assisting you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

RazorRay64
Honored Guest

Wow looking at the reply to the question, realize no real person is looking at this and this is the same problem am having. Canned messages on a help forum,  Not a good idea. 

Hey @RazorRay64! I definitely would never want you to feel like your issues aren't being heard. The support team is always happy to help, and same with the mods here on the forums!

 

If you're seeing an error about the minimum requirements, you can check this link to make sure your specs are PC VR ready. Please keep in mind that not all GPUs are listed, so if yours isn't on there we can't guarantee compatibility. You can always send you PC logs over to the support team as well. That's the best way for them to better determine what could be causing your issue.

Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me

If Meta can't even keep up with current technology, that just makes us (the consumers) think buying one is a mistake. We are not going to keep OUR hardware at a specific level JUST to be compatible with YOURS. Why is it too much to expect that a large company like Meta be able to update the compatibility jsons in the software?

AiHumanAss
Explorer

I have same problem on my PC (not laptop) with i5 12400F and Nvidia 3070Ti with 16gb ram.
I have big staggering and bad fps, I didn't have this problem one month ago
On my old PC it works normal  AMD Ryzen 5 2600 Radeon 580 16 gb ram
Its funny, you buy yourself new gaming pc for VR and you cant game on it

In my case, I had to throw in my old 3070 just to satisfy the requirements of the software. In other words, I have an additional GPU in my system that I'm not even bothering to use (I only have so many monitors, you know).

 

chase.strong
Honored Guest

Well, This is hardly the satisfying solution I was hoping to find here. I literally just bought a new PC (13th Gen Intel Core i7-13700KF with Nvidia RTX 4070 and 64g of DDR5 ram) for the singular purpose of VR gaming with my Meta Quest Pro.

Everything worked fine on my old Alienware laptop, and I naïvely thought a better PC would allow me to increase the framerate of my MetaPro above the paltry 72mhz I was achieving before.

Boy, was I wrong, I failed to consider that Meta Platforms, a technology company, would allow an essential software, the only compatible OpenXR Runtime for a Meta brand VR headset mind you, to be incompatible with advancing tech....

Whatever term describes the opposite of future-proofing, one might well apply here.

Hey, Zuck! If you want to share your vision of a VR/XR "metaverse" with the world. Perhaps one of your employees could manage the minutiae of things such as compatibility with the latest tech.

Forward compatibility should be established, maintained, and ensured; not neglected. The aftermath then delegated to a chatbot poorly triaging customer casualties relegated to an obscure corner of "metacommunityforums/help/oculus".

I think closing my position in Meta would be prudent at market open tomorrow, and reallocating capital into TSLA. Meta Platforms is spreading itself thinner without attending to the internal infrastructure, and  look how well that worked out for the Roman empire. You could learn a thing or two from Elon.

The only way Meta/Facebook will truly understand the concept of "future-proofing" is when they lose revenue or potential revenue doesn't come in. Complaining doesn't work, forum posts don't help, and I doubt they have any staff assigned to improving the processes. Reallocate that capital ASAP. If words won't do the talking, perhaps money will. 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?