05-06-2023
07:47 AM
- last edited on
07-18-2024
09:17 AM
by
TheAntiSocializ
Hello,
As i said in the subject the Software says i dont meet the minimum requirements to play VR altough i have
RTX 4080
I7-13700KH
32GB Ram
2TB SSD
thank you for your help!
Solved! Go to Solution.
02-16-2024 03:18 AM
Hey there, @AliChehade. Thank you for providing your feedback on your experience with our PC software. We definitely understand how annoying it can be seeing a constant banner for an issue not effecting your gameplay, and we'd love to look into this further.
With every scenario being different, we ask if you haven't already, to please submit a bug report for our engineers to dig deeper into this. As well, we'd like to have our support team collect your PC logs to take a further look at how our software is communicating with your PC. So that we can review, please send us a PM.
To do so, either select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Also, remember you must be signed in to the community first to send us a private message. We look forward to gathering more details from you!
05-07-2023 03:24 PM
Hey there, @HardStoN! We completely understand that you're having difficulties connecting to the PC. Since it appears that your computer doesn't meet the minimum specs. We know how this could impact your experience. We'll post the minimal specs down so you can see what your PC need.
Requirements to use Meta Quest Link
Please let us know if you have any further doubts or concerns and we'll be more than delighted to continue assisting you.
05-08-2023 03:27 PM
Howdy there, @HardStoN! We're keeping an on you and wondering if you still need any further assistance connecting. Your headset to the PC, please let us know, and we'll be more than delighted to continue assisting you.
05-15-2023 02:37 PM
Wow looking at the reply to the question, realize no real person is looking at this and this is the same problem am having. Canned messages on a help forum, Not a good idea.
05-16-2023 01:57 PM
Hey @RazorRay64! I definitely would never want you to feel like your issues aren't being heard. The support team is always happy to help, and same with the mods here on the forums!
If you're seeing an error about the minimum requirements, you can check this link to make sure your specs are PC VR ready. Please keep in mind that not all GPUs are listed, so if yours isn't on there we can't guarantee compatibility. You can always send you PC logs over to the support team as well. That's the best way for them to better determine what could be causing your issue.
05-17-2023 06:54 PM
If Meta can't even keep up with current technology, that just makes us (the consumers) think buying one is a mistake. We are not going to keep OUR hardware at a specific level JUST to be compatible with YOURS. Why is it too much to expect that a large company like Meta be able to update the compatibility jsons in the software?
06-13-2023 05:08 AM
I have same problem on my PC (not laptop) with i5 12400F and Nvidia 3070Ti with 16gb ram.
I have big staggering and bad fps, I didn't have this problem one month ago
On my old PC it works normal AMD Ryzen 5 2600 Radeon 580 16 gb ram
Its funny, you buy yourself new gaming pc for VR and you cant game on it
06-13-2023 06:08 AM
In my case, I had to throw in my old 3070 just to satisfy the requirements of the software. In other words, I have an additional GPU in my system that I'm not even bothering to use (I only have so many monitors, you know).
07-06-2023 08:27 PM
Well, This is hardly the satisfying solution I was hoping to find here. I literally just bought a new PC (13th Gen Intel Core i7-13700KF with Nvidia RTX 4070 and 64g of DDR5 ram) for the singular purpose of VR gaming with my Meta Quest Pro.
Everything worked fine on my old Alienware laptop, and I naïvely thought a better PC would allow me to increase the framerate of my MetaPro above the paltry 72mhz I was achieving before.
Boy, was I wrong, I failed to consider that Meta Platforms, a technology company, would allow an essential software, the only compatible OpenXR Runtime for a Meta brand VR headset mind you, to be incompatible with advancing tech....
Whatever term describes the opposite of future-proofing, one might well apply here.
Hey, Zuck! If you want to share your vision of a VR/XR "metaverse" with the world. Perhaps one of your employees could manage the minutiae of things such as compatibility with the latest tech.
Forward compatibility should be established, maintained, and ensured; not neglected. The aftermath then delegated to a chatbot poorly triaging customer casualties relegated to an obscure corner of "metacommunityforums/help/oculus".
I think closing my position in Meta would be prudent at market open tomorrow, and reallocating capital into TSLA. Meta Platforms is spreading itself thinner without attending to the internal infrastructure, and look how well that worked out for the Roman empire. You could learn a thing or two from Elon.
07-06-2023 08:42 PM
The only way Meta/Facebook will truly understand the concept of "future-proofing" is when they lose revenue or potential revenue doesn't come in. Complaining doesn't work, forum posts don't help, and I doubt they have any staff assigned to improving the processes. Reallocate that capital ASAP. If words won't do the talking, perhaps money will.