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Oculus Store App Refund Inquiry

momori2222
Honored Guest

Hello.
I bought The Thrill of the Fight from the Oculus Store on 03/05/2022 19:59.
And after using the app for 1 hour, I requested a refund (03/05/2022 20:42)
I received an email saying that a refund request has been submitted.
2022/03/06 18:00 I purchased The Thrill of the Fight app again through the Oculus Store.
Received an Oculus Store refund email at 20:50 on 03/08/2022.
And as of 2022/03/14 10:33, the refunded amount has not been received, so we are supporting inquiries.
There is currently no refund, so the payment has been doubled. Please help It's been 9 days since I requested a refund.

1 REPLY 1

TomCgcmfc
MVP
MVP

Refunds can normally take up to a couple of weeks and you should avoid repurchasing these until you get it.  Also, you normally cannot get refunds for games you already refunded, or bought as a bundle. 

 

Otherwise, contact Oculus Support to work this out.  This is a user forum so not much else anyone can do to help you in this case.  Good luck mate and cheers.

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