03-13-2022 06:51 PM
Hello.
I bought The Thrill of the Fight from the Oculus Store on 03/05/2022 19:59.
And after using the app for 1 hour, I requested a refund (03/05/2022 20:42)
I received an email saying that a refund request has been submitted.
2022/03/06 18:00 I purchased The Thrill of the Fight app again through the Oculus Store.
Received an Oculus Store refund email at 20:50 on 03/08/2022.
And as of 2022/03/14 10:33, the refunded amount has not been received, so we are supporting inquiries.
There is currently no refund, so the payment has been doubled. Please help It's been 9 days since I requested a refund.
03-13-2022 08:00 PM
Refunds can normally take up to a couple of weeks and you should avoid repurchasing these until you get it. Also, you normally cannot get refunds for games you already refunded, or bought as a bundle.
Otherwise, contact Oculus Support to work this out. This is a user forum so not much else anyone can do to help you in this case. Good luck mate and cheers.